Help
Support
We usually respond within 1-2 business days.
Contact
Email: scanlanapp@gmail.com
When Reporting an Issue
- iPhone model and iOS version
- ScanLan app version
- What you expected vs what happened
- Whether Local Network permission is enabled
Troubleshooting Basics
- Confirm your iPhone is connected to Wi-Fi.
- Confirm Local Network access is allowed in iOS Settings.
- Relaunch ScanLan and run a new scan.
Privacy
Review how ScanLan handles data in the privacy policy.
Last updated: February 17, 2026